I bought codes yesterday. Got the initial emails within 5 mins. Check your junk folder and then respond either CONFIRM or REFUND to double check that you have met the criteria to redeem the new codes. I responded CONFIRM and then had codes with the promised 12 hours from the order confirmation email. That part is slightly misleading compared to the payment screen 5 to 15 mins. None the less, followed the instruction to the letter and got 1 year 11 months and 24 days of game pass ultimate. I tried to use edge and the VPN recommended but it did not work. So follow his instructions and use chrome with the VPN he recommends. I had trouble redeeming the second last and/or last code where you have to swap VPN back over but resetting chrome cache cookies and all of that remembered stuff let me start fresh to redeem the troublesome code. Very happy. These issues I had are not the seller's fault.